Major shout out to Definitive Motorwerk in Twinsburg for the phenomenal job on Sparky, my 2009 honda civic hybrid! Replaced passenger broken axle, then discovered the driver control arm needed replacing and took care of that, then did an alignment to verify it runs safely again. So happy to have my car back ?
They were kind and honest and took care of my car (even though it may not look at) it's my daily commuter. Having had it for 15 years, I know it's at the end of it's life but with the engine still running pretty smoothly and everything else, I wasn't quite ready to scrap it yet. They helped get it back up and running smoothly again, to hopefully... read full review
March 2026
I would recommend Definitive Motorwerk. Great service, trustworthy- honest. They tell it like it is and don’t oversell. My car was slipping in the midst of this crazy winter- my 2 year old tires were bad. Evan showed comparisons/ratings/pricing between several. He gave as much insight as I wanted to decide. They replaced my tires. For the alignment the bolts were rusted on- to cut them off and do what needed to be done would have been a lot more money on a car with 80K miles. Patrick gave his honest opinion on what he would do and didn’t try to push the service. Would definitely recommend and return.
March 2026
Patrick and his team went above and beyond to make this such a great experience. A small fender bender and flat tire that was incorrectly put on was all taken care of perfectly at Definitive Motorwerk. As a small business owner myself, I recognize how important customer service is and Patrick hit it out of the park. He literally thought of every last detail and I was treated like a VIP! I will most certainly be back! Thank you, Patrick!
Major shout out to Definitive Motorwerk in Twinsburg for the phenomenal job on Sparky, my 2009 honda civic hybrid! Replaced passenger broken axle, then discovered the driver control arm needed replacing and took care of that, then did an alignment to verify it runs safely again. So happy to have my car back ? They were kind and honest and took care of my car (even though it may not look at) it's my daily commuter. Having had it for 15 years, I know it's at the end of it's life but with the engine still running pretty smoothly and everything else, I wasn't quite ready to scrap it yet. They helped get it back up and running smoothly again, to hopefully... read full review
I would recommend Definitive Motorwerk. Great service, trustworthy- honest. They tell it like it is and don’t oversell. My car was slipping in the midst of this crazy winter- my 2 year old tires were bad. Evan showed comparisons/ratings/pricing between several. He gave as much insight as I wanted to decide. They replaced my tires. For the alignment the bolts were rusted on- to cut them off and do what needed to be done would have been a lot more money on a car with 80K miles. Patrick gave his honest opinion on what he would do and didn’t try to push the service. Would definitely recommend and return.
Patrick and his team went above and beyond to make this such a great experience. A small fender bender and flat tire that was incorrectly put on was all taken care of perfectly at Definitive Motorwerk. As a small business owner myself, I recognize how important customer service is and Patrick hit it out of the park. He literally thought of every last detail and I was treated like a VIP! I will most certainly be back! Thank you, Patrick!