Here’s the thing. A human answers the phone if you call. They are friendly and patient. They get you scheduled for service in a timely manner. The people who come to your home communicate when they will be there, they show up, and are nice. The billing reps will walk you through their billing process clearly and slowly. I feel ridiculous writing this because this all should be entry level performance for a business but when is the last time you experienced good customer service? Customer service has become nonexistent, and I commend this company for clearly going out of their way to be professional and pleasant to work with.
July 2024
I called around noon and Chris was at my place promptly by 4. Inspected the situation and told me I was good there was nothing to worry about, and then he proceeded to do the inside inspection and applied spray.
Great organization... highly satisfied with what they have done. Keep the bugs out!
June 2024
Andrey Gutsulyak is amazing! He comes in every month and checks everything to make sure there are no bugs or bug outbreaks. Everytime we need him he makes time to come in and take care of our issues.
Here’s the thing. A human answers the phone if you call. They are friendly and patient. They get you scheduled for service in a timely manner. The people who come to your home communicate when they will be there, they show up, and are nice. The billing reps will walk you through their billing process clearly and slowly. I feel ridiculous writing this because this all should be entry level performance for a business but when is the last time you experienced good customer service? Customer service has become nonexistent, and I commend this company for clearly going out of their way to be professional and pleasant to work with.
I called around noon and Chris was at my place promptly by 4.
Inspected the situation and told me I was good there was nothing to worry about, and then he proceeded to do the inside inspection and applied spray.
Great organization... highly satisfied with what they have done. Keep the bugs out!
Andrey Gutsulyak is amazing! He comes in every month and checks everything to make sure there are no bugs or bug outbreaks. Everytime we need him he makes time to come in and take care of our issues.