I visited this location for my first time today and I left extremely very impressed. The store inside was in pristine order. The reason for my visit was to ask a couple of questions regarding alterations. The young lady behind the counter provided nothing short of excellent customer service. 10/10 would visit again and I will definitely recommend Long Cleaners.
August 2024
I’ve been going here for years and normally have no complaints. Quick service. Good spot treatment. Online coupons to take the sting out of a dry cleaning bill. However, today my online coupon was not accepted by Sarah. She informed me that the way I had been presenting my coupon for years was not valid. I’m to present my coupon with drop off and not when I pick up and pay. Her attitude was terse and dismissive. Avoid Sarah and you’ll have no complaints.
Update: the manager called me personally, apologized and made things right. While one less than desirable experience wasn’t enough for me to take my business elsewhere, the manager wanted to... read full review
December 2023
Prompt, friendly, and exceptional service! They go above and beyond for their customers. I took in a blazer that was missing a button. I didn’t take the button in because I didn’t think they did repairs, and I was just going to try and repair it myself. Much to our surprise, they returned the blazer to us cleaned AND repaired like nothing ever happened, and didn’t even charge!!! Thank you SO MUCH for such a kind gesture!!
I visited this location for my first time today and I left extremely very impressed. The store inside was in pristine order. The reason for my visit was to ask a couple of questions regarding alterations. The young lady behind the counter provided nothing short of excellent customer service. 10/10 would visit again and I will definitely recommend Long Cleaners.
I’ve been going here for years and normally have no complaints. Quick service. Good spot treatment. Online coupons to take the sting out of a dry cleaning bill. However, today my online coupon was not accepted by Sarah. She informed me that the way I had been presenting my coupon for years was not valid. I’m to present my coupon with drop off and not when I pick up and pay. Her attitude was terse and dismissive. Avoid Sarah and you’ll have no complaints.
Update: the manager called me personally, apologized and made things right. While one less than desirable experience wasn’t enough for me to take my business elsewhere, the manager wanted to... read full review
Prompt, friendly, and exceptional service! They go above and beyond for their customers. I took in a blazer that was missing a button. I didn’t take the button in because I didn’t think they did repairs, and I was just going to try and repair it myself. Much to our surprise, they returned the blazer to us cleaned AND repaired like nothing ever happened, and didn’t even charge!!! Thank you SO MUCH for such a kind gesture!!