About Cleveland Eye Clinic
The Cleveland Eye Clinic, located in Avon, OH, is well-known for its experience-focused and innovative eye care. The clinic's doctors have a reputation for excellence, being among the first in the area to offer all-laser LASIK and intraoperative wave front aberrometer with VerifEye. They are recognized nationally and internationally for their educational lectures and teaching efforts. Patients appreciate the friendly and clean environment, as well as the staff's attentiveness to children. Dr. Killian and her team are commended for their competence, knowledge, and clear communication. Recent reviews highlight that the staff goes above and beyond to ensure patient satisfaction, with many noting the friendliness and helpfulness of everyone involved. The clinic provides comprehensive services, including first eye screenings for children as young as four years old, ensuring that each patient receives the necessary time and attention for their vision needs. Patients also express gratitude for the thorough explanations of tests, the professional help received, and the enriching experiences shared with staff, enhancing their overall visit.
Love the doctor!!! But the receptionist when leaving today had zero respect. You do not talk over people especially a patient!!! I have dual insurance for my daughter. I never pay a co pay. This lady was so rude and said we can bill you for the $10. The doctor came over to talk to me and this lady rudely talked over her. I had to tell her stop talking so I can talk to the doctor. The lady had the wrong information. Never looked at the secondary insurance which is a zero co pay. She then smiles and says you are all set. I kept my mouth shut. But she needs some more training on customer service!!!! Listen to your customer. Don’t assume you are always right!!!