About Copperline LLC Heating and Air Conditioning
Copperline LLC Heating and Air Conditioning is a Trane dealer serving Avon Lake and nearby areas. Founded in 2010, they provide residential and light commercial HVAC services, including furnace replacement and full system installations. The company is recognized for its exceptional customer service, emphasizing clear communication to assist customers in making informed decisions and keeping them updated throughout the entire process. Their team is professional, efficient, and focused on delivering high-quality work. Customers consistently praise their competitive pricing, attention to detail, and commitment to exceeding expectations. Many clients highlight the quick responses for scheduling appointments, especially for AC repairs, and reliable service. The team works respectfully, cleanly, and quietly, ensuring the job is done correctly. Copperline also offers solutions that improve efficiency and usability, even in challenging environments. Recently, customers have noted excellent experiences with the installation of new systems, including the TRANE A/C unit and furnaces. The crew is known for being on time, meticulous, and thorough in their explanations, which helps clients make informed decisions without pressure. Copperline LLC continues to be a trusted choice for HVAC needs, maintaining a reputation for quality work and superb customer support.
This morning we woke up to a very cold house and subzero temperatures outside. We contacted Brian the owner right before 8am and Karl was here within 20 minutes to see what was going on. After some testing, it was clear that our 22 year old furnace was done and we needed a new one. Karl gave us our options, we picked the one for us, signed and a short while later the install began. Nick arrived and got things started, then Jesse and Bryan. They covered the floors and got right to demoing the old unit. Before long the old one was out and the new one was in, new thermostat was also installed and Karl gave us instructions on both the thermostat and new furnace. They cleaned everything up, were very respectable, gave our puppy love and demonstrated great teamwork to get the job done in hours. Our house is warm and we are incredibly happy and thankful for the incredible speedy service.
Our furnace went out on a Friday. Copperline brought us electric heaters to use for the weekend. Monday morning they brought out a new furnace to install. Great service and really nice employees. I wholeheartedly recommend them as a company that goes 150% to help their customers out as well as doing a great job installing the furnace.
Cold air was blowing out of our furnace at 7 at night. I called just to get on their service list for the next day and Jesse texted me back at 10:30 at night with an 8 appointment. Jesse and company were here in time and had it fixed in no time. You just don’t get service like that any more. Incredible company that does great work with super people. Highly recommend! P.S. Their service plan is well worth every penny!