Called East End for a problem with my A/C, because, in past experience, bigger companies try to upsell me instead of just fixing the problem. Bobby was straightforward and offered helpful information about my system and what I do (and don’t) need to do to maintain it until replacement. He fixed the obvious issue, which turned out to be a quick fix, and made sure that was everything I needed. Will call again whenever issues arise and when I do eventually need to look into an update.
August 2020
Thank you so much making us cool. You were confident and assured me you can fix the problem. You did. Great customer service. I will definitely call again when needed. Thanks again Bobby
August 2020
We had a great experience with East End Heating & Cooling! We tried to turn the furnace on for the first time this winter and of course it would not start. A company came out and told us we needed to replace the entire furnace. I wanted to get a 2nd option Bobby was able to offer his expertise and get the furnace fixed for much less. I also like to keep my money in the community and shop local, this is a small family business. I know who I will call 1st next time! Thank you East End!!
Called East End for a problem with my A/C, because, in past experience, bigger companies try to upsell me instead of just fixing the problem. Bobby was straightforward and offered helpful information about my system and what I do (and don’t) need to do to maintain it until replacement. He fixed the obvious issue, which turned out to be a quick fix, and made sure that was everything I needed. Will call again whenever issues arise and when I do eventually need to look into an update.
Thank you so much making us cool. You were confident and assured me you can fix the problem. You did. Great customer service. I will definitely call again when needed. Thanks again Bobby
We had a great experience with East End Heating & Cooling! We tried to turn the furnace on for the first time this winter and of course it would not start. A company came out and told us we needed to replace the entire furnace. I wanted to get a 2nd option Bobby was able to offer his expertise and get the furnace fixed for much less. I also like to keep my money in the community and shop local, this is a small family business. I know who I will call 1st next time! Thank you East End!!