Terrible timeline to get an X-ray report! I had an X-ray there on 10/10/24 & was told yesterday by a tech that they were swamped with getting X-rays read! I would NEVER recommend them for excellence in care! You can be sure your bill will be sent PROMPTLY and be over priced!!!!!!!!!
February 2021
I am here right now for an upper scope (gastro procedure.) On mornings when I have not had coffee, I am not a joy to be around-- but this team has been friendly, caring, and engaged with me the whole time despite my likely obnoxiousness! From the first contact in the lobby through the comforting visit from anesthesia, every person at this Cleveland Clinic location has gone above and beyond to make sure that I feel safe and confident. (I think I was in oversharing mode, so that's no small task.) Often when someone is talkative in such a setting the staff is not actually listening, but that's not the case here. I have carried with me since childhood a note in... read full review
May 2020
My husband had to go here on Memorial Day. With Covid they of course won't let anyone go into the hospital, can't even wait in the waiting room. Upon check in they promise to call with updates. NO calls for 3 hours. The only reason I knew my husband would be ok was I was able to get ahold of him on his cell phone. I asked him a couple of questions and he said he'd ask the nurse to call. After she verified my name, this is her honest next statement, said in a snarky tone. "I understand you're getting antsy". This is the first time she's spoken to me. I told her if by antsy you mean looking for information on how my husband is doing, yes... read full review
Terrible timeline to get an X-ray report! I had an X-ray there on 10/10/24 & was told yesterday by a tech that they were swamped with getting X-rays read! I would NEVER recommend them for excellence in care! You can be sure your bill will be sent PROMPTLY and be over priced!!!!!!!!!
I am here right now for an upper scope (gastro procedure.) On mornings when I have not had coffee, I am not a joy to be around-- but this team has been friendly, caring, and engaged with me the whole time despite my likely obnoxiousness! From the first contact in the lobby through the comforting visit from anesthesia, every person at this Cleveland Clinic location has gone above and beyond to make sure that I feel safe and confident. (I think I was in oversharing mode, so that's no small task.) Often when someone is talkative in such a setting the staff is not actually listening, but that's not the case here. I have carried with me since childhood a note in... read full review
My husband had to go here on Memorial Day. With Covid they of course won't let anyone go into the hospital, can't even wait in the waiting room. Upon check in they promise to call with updates. NO calls for 3 hours. The only reason I knew my husband would be ok was I was able to get ahold of him on his cell phone. I asked him a couple of questions and he said he'd ask the nurse to call. After she verified my name, this is her honest next statement, said in a snarky tone. "I understand you're getting antsy". This is the first time she's spoken to me. I told her if by antsy you mean looking for information on how my husband is doing, yes... read full review