About MyEyeDr.
MyEyeDr on Central Ave in Yonkers offers excellent eye care services, according to customers. The staff is friendly, knowledgeable, and attentive, with Dr. Won taking his time to explain everything thoroughly and having a good sense of humor. Customers have appreciated the thorough eye exams, updated prescriptions, and the professional assistance in selecting frames. Additional perks, such as a free pair of sunglasses with contact lens supply, have added to the positive experience. However, some customers suggest improving the front desk experience, specifically the check-in process and charge explanation. Overall, MyEyeDr provides quality and reliable service in a timely manner, making it a suitable option for those with families or multiple appointments. The extended hours are also convenient for working individuals.
I have been a patient at this location for many years. During my most recent visit I found the experience to be quite professional and pleasant. We ( 2 family members) were seen at our appointment time (no waiting), the support staff was attentive. The exam was flawless and the correct adjustment was made to my prescription. By the way Dr. Won has a great sense of humor! I also had a broken pair of glasses that were quite expensive that I thought were irreparable. (I sat on them by accident) To my amazement, Gina fixed them and now they are as good as new! Thank you Gina, Dr. Won and the rest of the team for your fantastic customer service and expertise!!
Dr. Won was very friendly and easy to talk to for my eye exam. The staff were very friendly. Today I went to have eyeglasses adjusted that I did not buy from them and they adjusted them for free within a few minutes.
I I went to this to the eye doctor. I had a very good experience Armando Armando was very good. Dr. Wong went above and beyond to help me and explain everything with good customer service. I will be going back there again and Gina went above and beyond to help me pick my glasses out and make sure they were good