Geek Squad

Geek Squad, a division of Best Buy, offers a wide range of repair, installation, and setup services for various tech products, including computers, tablets, TVs, home theaters, car stereos, GPS, cell phones, and home appliances. Their skilled agents can fix most makes and models, regardless of where the products were purchased, and provide guidance on how to maximize the use of technology. Customers have reported positive experiences at Best Buy Geek Squad locations. One customer praised the excellent service and knowledge of a Geek Squad agent named Johnny, who helped them find the perfect laptop and provided personalized attention. Another customer, Michelle Williams, expressed gratitude for the highly professional, skilled, and expert service of Consultation Agent John Nunez, who assisted her in activating a Tracfone. Additionally, a customer shared a positive experience with a Sales Representative named Eddie, who was polite, knowledgeable, and efficient in helping them purchase a Nintendo Switch, allowing them to complete their transaction quickly. The customer recommended that customers do their own research and know what they want before visiting Best Buy, as it can streamline the process. Overall, Geek Squad is known for its comprehensive tech support services and the expertise of its agents, who strive to provide personalized and efficient assistance to customers.