Really wonderful place and one particular staff Member- Angelic Ward went over and above to help me make sure I got a Covid testing appointment. I couldn’t of done it without her -she was so helpful and she continues to be so helpful
December 2019
This is one of the worst experiences I have had at a doctors office. Fist I must say, Dr.Nishat is EXCELLENT. The receptionist at the front desk is unprofessional, dismissive and has poor customer service. Unfortunately I do not know her name. She boldly lied and told me that the medical assistant, had called my insurance to pre authorize the medication. This was NOT true. This was at 8am. Based on her dismissive tone, I knew she was being untruthful. My insurance conveyed to me ,that no one from that office had contacted them. When my insurance called the office on my behalf , she never picked up the phone. When I called back a few minutes later, she told my insurance... read full review
August 2019
The staff is horrible horrible horrible!! Doctors are great but it seems the doctors defend the staff too much and that's bad for business ...going elsewhere... Can't take it!!!
Really wonderful place and one particular staff Member- Angelic Ward went over and above to help me make sure I got a Covid testing appointment. I couldn’t of done it without her -she was so helpful and she continues to be so helpful
This is one of the worst experiences I have had at a doctors office. Fist I must say, Dr.Nishat is EXCELLENT. The receptionist at the front desk is unprofessional, dismissive and has poor customer service. Unfortunately I do not know her name. She boldly lied and told me that the medical assistant, had called my insurance to pre authorize the medication. This was NOT true. This was at 8am. Based on her dismissive tone, I knew she was being untruthful. My insurance conveyed to me ,that no one from that office had contacted them. When my insurance called the office on my behalf , she never picked up the phone. When I called back a few minutes later, she told my insurance... read full review
The staff is horrible horrible horrible!!
Doctors are great but it seems the doctors defend the staff too much and that's bad for business ...going elsewhere...
Can't take it!!!