I had to arrange a simple cremation and City Funeral's price was much less than others in the NYC metro area so I inquired. Frank was a pleasure to work with -- honest, reliable, responsible and good communicator. Also the staff was very nice and helpful. Highly recommended!
April 2023
I understand that it’s a city service. However, their attitudes could be a lot better. They’re just not sensitive people.. they behave very much transactional and not sympathetic nor trying to make you feel comfortable throughout the process. However, on the plus side the ashes and death certificates arrived in a promptly manner.. which was nice.. at least they kept their word which is respectable… I just wanted to leave an honest review with hopes that this changes their attitude.. that no matter if whether a family is using the lower cost city services or their personal funeral services that they will treat the family equally with dignity and respect. Personally,... read full review
June 2022
Amazing service. They were forthright, honest, and drama free. I dealt with a couple of other services & they tried to take advantage of me during a time of mourning, NOT City funeral service. They were honest, kind, caring & compassionate. They didn't play any games or have any secretive or hidden costs pop up. Service with Integrity & compassion. Quick, dependable, & honest. Thank you for making a tough time a little easier.
I had to arrange a simple cremation and City Funeral's price was much less than others in the NYC metro area so I inquired. Frank was a pleasure to work with -- honest, reliable, responsible and good communicator. Also the staff was very nice and helpful. Highly recommended!
I understand that it’s a city service. However, their attitudes could be a lot better. They’re just not sensitive people.. they behave very much transactional and not sympathetic nor trying to make you feel comfortable throughout the process. However, on the plus side the ashes and death certificates arrived in a promptly manner.. which was nice.. at least they kept their word which is respectable… I just wanted to leave an honest review with hopes that this changes their attitude.. that no matter if whether a family is using the lower cost city services or their personal funeral services that they will treat the family equally with dignity and respect. Personally,... read full review
Amazing service. They were forthright, honest, and drama free. I dealt with a couple of other services & they tried to take advantage of me during a time of mourning, NOT City funeral service. They were honest, kind, caring & compassionate. They didn't play any games or have any secretive or hidden costs pop up. Service with Integrity & compassion. Quick, dependable, & honest. Thank you for making a tough time a little easier.