“They explained everything in detail and it was really nice and we had good conversations“
“Ray was wonderful, so knowledgeable and kind. He had so much patience explaining everything I needed to know about my progressive glasses. I see so clearly for reading and distance . Especially the street names. Definitely would recommend to every one. No one will be disappointed.<br>Thank you so much.“
“Best optometrists in Westchester, NY. They are very professional, kind, their measurements are always on point (I've had bad experiences at other places), and their prices are great. I have been a patient since I am a child, and their great manners have not changed. Totally recommend them!“
“My first visit to Family Vision Care's office in White Plains was a distinct pleasure. To schedule that appointment, I spoke directly with real humans at the office's front desk - knowledgeable, helpful, thoroughly pleasant staff - rather than, as often happens, leaving a message or waiting to be transferred from a distant, larger headquarters. The office is new, a recent move, apparently, so it's spotless, but that's neither here nor there. It was the staff that gleamed. The receptionist greeted me with a smile and paperwork at the ready; the new-patient forms were clear and comprehensive; and the intake interview with Dr. Bernstein's assistant was handled crisply, politely, and with actual interest (and deeper probing as warranted) in the eye-health-related aspects of my life. Not to be ignored was the camaraderie and mutual courtesy among the staff members working with me. When, in the exam room, I met Dr. Andrea Bernstein, I understood where the staff's attention to detail, competence, and personality came from - from the top down. Dr. Bernstein clearly had reviewed the chart I'd transferredfrom a former office and, in fact, requested clarity about a small discrepancy - something noted in the chart vs. something I had written on the new-patient form. THAT kind of attention to detail. Her exam was thorough, she explained everything she was measuring, and she actually employed a couple of measurement devices that were new to me. The end result: a prescription for glasses that finally solved a problem unsolved for years (a bit of vertical double-vision which had previously been handled by "adjusting the frame," something that never solved the problem long term). The office has an optical store - a display of beautiful eyeglasses that are, for me, expensive. When I told Dr. Bernstein I'd like to try searching online, she did not try to discourage me. She explained what to look out for and then knocked me out with the suggestion that if I went the online route, once I had the glasses, I should come in and they would measure the lenses to make sure the online operation had gotten it right. Never have I experienced that degree of courtesy from an ophthalmologist, optometrist, or optician. I cannot recommend Family Vision Care highly enough.“
“Best glasses store in the world. Nicest staff. If I can give more than 5 stars, I would“
“Really professional and friendly, got my first pair of contacts for almost nothing, definetly recommend them!!“
“Best vision care place I’ve ever been to. So helpful and attentive. Highly recommend!“
“My family and I have been going to Toufexis Family Eye Care for almost 20 years. I would not trust anyone else with our eyes. The staff is amazing, super helpful and very knowledgeable. I highly recommend.“
“Highly recommend this place. We drove from CT, also checked other stores in town but none of them, except WP Vision Care, had the eyeglasses my teenager daughter wanted. Exceptional service, the optician was more than helpful educating my daughter which eyeglasses fit her best and getting new lenses fit in about 10 min. Definitely will return.“
“My best friend, in an impulse suggested for me to get my eyes checked and I did! So many selections of assorted styles and brands! I treated myself to a MK glasses and I am in Love! They fit great, light, perfect package! NEW COUNTY OPTICAL IS UNDER CONSTRUCTION and are expanding their place, which is awesome! I can only imagine how even greater it will be! Cindy was phenomenal! She assisted with all the paperwork for my insurance and made it all very seamlessly! Scott, such a gentleman! Called me back directly to let me know my trial contacts are on the way. I work in an insurance company for years and know how it is to deal with different providers. This place here is top notch! They have been here in the community for years and I know will still be here for years to come! Highly recommend for all your eyes!!“
“Doctor and staff were very proffesional, they also have alot of new equipment to do your testing, doctor is very clear and transparent with everything she does“