“This company is the best provider I’ve worked with in the Hamptons. From Junior’s thoughtful assessment of the situation and my options to Luis and team doing the installation, and Milton’s responsiveness when we had to make some minor post install adjustments. I just couldn’t ask for a more fair, seamless, and customer-oriented team to work with. Thank you!“
“Great and honest service! Eddie and his guys are the best! They are responsive and make sure they have done the job correctly.“
“I called Weber & Grahn at 10am for an emergency visit and not being a customer of record, felt surely I would be told(for the third time this morning), "10-14 days for any new customers". However, quite unlike thetwo other HVAC establishments I called, Ms Nicole of W&G was courteous, caring, and very professional. She explained everything and immediately sent me out a new client form to complete and scan back. I was then told I am on the urgent list and to expect a call from a technician within 12 - 24 hours. To my astonishment, at 4:30 pm, Josh from W&G was at my home to examine and repair our AC system. He was neat, precise, friendly, and over all excellent. He had us up and cooling quickly and all this in only a few hours from my initial call !! What a pleasure to work with a local company with employees like Nicole and Josh. They are the finest ambassadors Weber and Grahn could ever wish for to represent their business. The owners and management team at W&G should be very proud of how they performed today. I am grateful and genuinely thankful to be a new permanent customer of Weber & Grahn.Edward Pergiovanni Southampton, NYServices: A/C system repair“
“I would highly recommend Stevens heating and air conditioning. They are reliable, professional, and do beautiful work. The owner Seth goes above and beyond answering any questions that you may have in a timely fashion as well as making sure everything was registered and the warranties were sent to me. In my experience if you go with this company, you will be getting white glove service. They are that good!“
“Very happy we went with Shore Mechanical to replace our boiler.They were able to get it done in one day after I was warned it might take 2.Another company gave us a significantly higher estimate and a time frame of 3 days to complete the job.Frank, Fred, Seth and Ed were all friendly and professional.I felt like we were in capable hands with them on the job.Highly recommend.“
“Unbelievable service and skill! Matt provided advice on all our HVAC system and solved our problems immediately. He was willing to consult on our entire system at the time of the service call. Wish all our experiences could be this wonderful. We would highly recommend Sparrow.“
“Charlie fixed my forced air unit and installed google nest thermometers for me. He was knowledgeable, worked fast, and even came back to help me when I had difficulty with the Google software. I wouldn't use anyone else in LI for my AC needs.“
“Affordable installed our HVAC over 15 years ago and it's been running like a champ ever since. Great service, great prices and great professional people.Service: Install AC“
“Highly professional and did high quality work for our home at a very competitive rate. We had a challenging project in our crawl space that had a lot of water in it - they did it as if it were routine for them. No reservations recommending them and would not hesitate to use them again.“
“Ocean Air came very quickly, I called late morning and the plumber Kurt Meyer came same day, within a few hours. He was excellent, he explained things clearly, gave me options and completed the job, while being very nice and professional..“
“Techs really know their stuff. On time, polite, answered all our questions. Use latest technology like tablets and Bluetooth diagnostic tools. We use Matz for our annual central AC tuneup and also furnace cleaning. It's great peace of mind and definitely several stars above our old oil company contract cleaning!“
“Always available and always helpful. Before I was on an auto schedule, I ran out of oil on Thanksgiving weekend. They were the only company willing to help. Since then I have been a loyal customer. They also do plumbing work and are the first to come out if I have a flood or any other trouble. If the work is out of their scope, they assess and help me find someone. Wonderful company.“
“(Translated by Google) Excellent service, excellent food !! Totally recommended.(Original)Excelente servicio, excelente comida!! Recomendado totalmente.“
“Great experience dealing with them for my oil deliveries. Friendly & prompt service. Prices are usually cheaper than other providers. Recommend!“
“Rob and his crew are amazing. Moved my plumbing from one wall to the next and it came out phenomenal. I cannot thank them enough. Highly recommended for all your plumbing needs“
“ZBF recently installed a whole house (3400 sq ft) Series 7 Waterfurnace at my house. It's been running now for a few months. Overall the system works very well and is very efficient. The cost of the system was actually less (after rebates) than replacing the oil boiler with gas and installing central air without even factoring in energy savings. Attachments: (1) original oil boiler and hot water heater, (2) new Waterfurnace Series 7 Geothermal Heat Pump, hot water collection tank and hybrid hot water heater (all installed by ZBF), (3) Symphony dashboard screenshot. ZBF Pros: I would highly recommend Zach and his team for a geothermal installation. I shopped around when I was first interested in upgrading and ZBF was by far the most knowledgeable in these types of systems. Other HVAC contractors will install them but it's not their specialty. Zach was very flexible given COVID restrictions and getting into our house. He also took a lot of time to lay out the ductwork in our basement so that headroom would not be an issue. I couldn't be happier with the layout. I was honestly a very demanding customer. I'm an engineer and I overthink everything. Zach was extremely patient and walked through all of the options with me. He even was able to score a hybrid hot water heater from a distributor at a good price and didn't charge me anything extra. ZBF Cons: Not really a con, but discuss all of the relevant installation details up front so you know what to expect. I was somewhat surprised after the installation that some things I assumed were included were not. Patching drywall, reseeding the lawn are not included. We had very minor construction issues (and there are always issues). Some areas got dirtier than expected and needed to be cleaned (cutting tile is apparently very messy). Items that were forgotten or missed. Zach was very good at addressing these. Waterfurnace Series 7 Pros: This is one of the most advanced systems on the planet. Everything is variable speed and optimized for comfort. On milder days (above freezing) you almost can't tell that the system is running and it keeps the house very even and comfortable. The monitoring system is great (picture attached). My oil bills were $4000+ per year prior with the upstairs at minimum settings. My December electric heating bill was roughly $300-350 heating the entire house to 72+ so I expect to have a significant reduction in energy costs (at least half). Plus I now have central air which is a major upgrade. Waterfurnace Series 7 Cons: Upon commissioning we had an initial period of a couple of weeks where the system would trip offline regularly and even burned up a blower motor. COVID quality issues are likely to blame. I believe the reliability of these units is very high in general and I haven't had any issues since. While the system allows for very even heat in general it didn't quite live up to the marketing (to control temperature within a half a degree) on colder days. Also heat pump forced air systems do operate differently. In order to maximize efficiency there is a tradeoff during very cold times where the house will be allowed to cool down before auxiliary (resistive) heat kicks on. Fortunately these settings can be adjusted to maximize comfort vs economy but it does require tuning.“
“Arenz Heating and Air Conditioning did a wonderful job installing a central AC system in my ranch home. I didn't realize how much work goes into putting in a good system like this. I thought it was just some vents and ducts. Ha! It's a lot more complex than that and requires skill, experience and creativity which Kevin and John had plenty of. They were also very neat, holding a box under where they cut the vents to catch any falling debris. And when roofers got some asphalt pieces in the outdoor condenser, Kevin came back to clean it out for me. He also hooked up my Honeywell smart thermostats so when I'm away from home I can see and adjust the temperature. In addition, I want to give a shout-out to Adrian who expertly assessed what my home needed and Patrick who kept the project moving smoothly. Great job guys!“
“Fast and fantastic service by smart and well-trained plumbers. Have used them over many years for many purposes at our home in East Hampton and have never been disappointed. Thank you!“
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