Southgate Medical Group: Mc Cune Leroy W MD

Jul 2024

I was a patient there for 4 years. I saw two people regularly - Heather Leary and Derrick I can't remember his last name. I had a good relationship with both of them. When I called to make my 6 month appt. , I was told I would hav to see Dr. Anh-Thu Nguyen MD. I asked why I had to see her when I had a good theraputic relationship with the others. I received no answer to this and they scheduled me with Heather. When I got home (I was down south for a couple of months) - I received this letter from Dr. Nguyen saying that a breach of doctor -patient relationship had occurred and I needed to go somewhere new. I had no doctor-patient relationship with Dr. Nguyen. I believe this was her ego at play. So,, because of her, I lost access to my two practitioners, as well as everyone else in the practice. She totally banned me. I don't like the way it happened, but I am glad I am gone. I am happy where I am now. I give the practice two stars - one for Heather and one dor Derek.

Feb 2024

Hello, this is Michelle, I was there several times with my grandparents, trying hard to give this group a chance, however, I have often encountered nothing but rudeness and disrespect and will be taking my grandparents elsewhere....I do not recommend this medical group to anyone!!!

Dec 2022

Went there over the past 10-12 years. Recommended my husband and daughter who also loved them. Today, they blocked by pre-surgery clearance if I didnt get a check-up with a cardiologist as they didnt like something on the EKG. Mind you, I have never seen a cardiologist nor ever had ANY heart problems. SO here I am at work today, with a surgery scheduled 5 days out and Monday is a holiday...I get into a cardiologist after calling around SEVERAL (thankful for understanding bosses that I had to leave immediately *AND WITH NO PAY I MIGHT ADD). It took me over 31 minutes ON HOLD to get Southgate to send over the records so the cardiologist would even see me!!!! Continuing on....I get to this cardiologist ....she says there is no problem and clears me. Mind you I am driving and crying along the way thinking I have a major heart defect as I get nothing from the nurses at Southgate Medical except long hold times and "something with the ST depressions" and I am more and more anxious as the clock is ticking and I have to race to this cardiologist going over 50 miles an hour to get there so my surgery will not be postponed. That worked out....well I guess. I was just there Wednesday and they wanted to send me the clearance on the portal but I cannot get on it any longer...my account is frozen. They give me a new sign on for the portal (which does not work because just about everyone and their brother uses the same portal forms so if you have passwords and user names plugged in on an iMac....good luck, it gets frozen. I love the doctor but boy I hate this place after the run around they gave me. Basically making me think there is a major heart problem, I am crying on the way to the cardiologist thinking what is wrong with me? I get there, thankfully she clears me and said there is no problem. Almost get into an accident as I am crying all the way for this? I am done with this place after this. No communication from my actual doctor. Nurses took forever to pick up the phone, and they had me worried sick for nothing as everything was fine. Let's see if this surgery takes place. I am done with the run around from this place. They had over 10 days and they get to me when the last dog does basically. I have been in pain for years. Need this total hip replacement and do NOT need the run around from Southgate Medical.