About Optum Pediatrics - West Islip
Optum Pediatrics - West Islip specializes in lactation support, pediatric nutrition, obesity management, and mental health care for children and adolescents. The practice has six doctors: Dr. Saumil Trivedi, Dr. Genny Lambert, Dr. Rachael Vancura, Dr. George, Dr. Bonafede, and Dr. McNally. They operate from 8:30 a.m. to 5 p.m. on weekdays, 9 a.m. to 12 p.m. on Saturdays, and 9 a.m. to 10 a.m. on Sundays. Patients praise the practice's professional and fantastic staff, who make children feel safe and comfortable. The office is described as having a calm, quiet, and good energy atmosphere. However, some parents have expressed disappointment when the practice could not accommodate their sick children, instead referring them to urgent care. The practice acknowledges being overwhelmed during the current sick season, but patients feel this contradicts the doctors' assurance of being available for any needs. Overall, Optum Pediatrics - West Islip is highly recommended for its excellent care and compassionate staff, although some patients have experienced challenges in accessing the practice for urgent medical needs.
I have been using this medical group since my first child was born 17 years ago. On Halloween, my son had a massive asthma attack and I called the office asking for a steroid. Dr. McNally called me personally and when I told him my son couldn't breathe and I was super worried, he told us to come right over. It turns out the office was closed already and he and one of the nurses stayed late to care for us. In the 17 years that I've been using this group, I have found that they always go out of their way for their patients. I change doctors like underwear and this is the only place I've been going for this many years. I love all of the doctors, nurses and support staff...read full review
They are very professional and all the staff was fantastic with my child, which is most important.They even let me work with a girl from the office to help us with our experience on the app that's available
Went to our first doctor’s appointment with our 4 and a half day old baby. Such a beautiful entrance that led to a calm, quiet and good energy/ atmosphere office. The nurse and doctor were absolutely great with our son. Made him feel safe and comfortable. 100% recommend this office to any newborn parents.