“Both men were kind, hard working & responsible. I’m very pleased with the results of my first ever exterior 3D detailing. Definitely worth doing again in the future.“
“It was really hard to make an appointment. I called them so many times (Tuesday, Oct 3) but nobody picked up. I made an appointment through the Facebook and left a note that I’d like them to call me back to discuss the details. A day later I get a call back and we discussed everything. A person on the phone seemed nice and polite. We agreed for the appointment on Saturday (Oct 7th) at 9 am.It supposed to be a birthday present for my boyfriend’s father. We came to Poughkeepsie all the way from NYC to make this birthday present happened. In the morning we took the car and went to the “Extreme Auto Care” hoping to come back with a clean car and surprise my boyfriend’s dad. But when we got to the place, it was closed. We waited for an hour and I tried to call and text all possible numbers but nobody responded. We just drove the same dirty car back home… I felt terrible. The present was ruined.I remember when the person on the phone told me “if you decide to cancel, please, call us back and let us know”… And he actually didn’t show up himself. Not reliable peopleUPDATE:Changing to 5 stars because I was reached out after the unpleasant situation happened and was told that due to a family emergency the shop was closed and they didn’t get a chance to notify us about it.We agreed to reschedule and we dropped off the car today. Vaughn (I apologize if I misspelled the name) did an amazing job and was very nice and polite. It smells nice, there are no stains on seats anymore, no dog fur and I don’t think we ever knew this car can be this shiny. We are so pleased with the result!“
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