About Xiao Q1 Nail & Spa
Xiao Q1 Nail & Spa offers professional nail extension and nail art design services. While some customers have been satisfied with their experience, others have reported inconsistent service and issues with price quotes. The business has been praised for its clean environment and willingness to answer questions about nail care. However, some technicians have been accused of upcharging or making mistakes, such as failing to apply the correct number of tips. Additionally, some customers have reported rude behavior from employees, including refusing to provide correct change or reacting negatively to tips. Despite these issues, the salon has been recognized for its skilled nail technicians, such as Kimi, who provide excellent manicures and attentive service, including shoulder massages. The owner's wife has also been noted for her willingness to address and resolve any issues that customers may have with their services.
I visited this salon for the first time today. I was quite surprised about how busy they were for an early Monday afternoon. There must have been at least fifteen nail techs giving manicures. I walked in without an appointment and was directed to a young man named Kimi. It was by far one of the best manicures I have ever gotten! Kimi was very conscientious about making sure I was pleased with the French manicure I requested. One last thing… he give a great shoulder massage as well!
I have been coming here for years now. There are some things that need to be discussed. I went in not even 2 days ago for a UV acrylic gel which I get every 2 weeks lately, idk if there is alot of newer people who aren’t fully trained or what but no one does a second coat at the top of the nail. This happened last time and I had to go back and get a color fix and repaint the top of the nails bc it’s tnr first thing that comes off. Which I shouldn’t have to. It should be correct the first time. I go in and the lady at the front (owners wife) said we will fix it for you. No problem, no costs but the point is I don’t want to have to come back in a week for Uv...read full review
the design came out ok. this took 2 1/2 hours for a fill and a design tho. if you look at my pointer finger, it's crooked too. i feel like this was her first time doing french, so i'll give it a pass. she made it seem that way lol