Guthrie Vestal Shippers Road - Internal Medicine

Sep 2024

My doctor is great, but I have had problems getting prescriptions filled. More often than not, I have to call multiple times to get one done. This week I called in a refill on Tuesday, then had to call again on Thursday and Friday. And they haven't called it in yet. I've been without my pills for 5 days, and today's Saturday. I have to wait until Monday before I can even call...for the fourth time.

Aug 2024

I've been seeing Dr. Rai for over 30 years, and he's been a great doctor. He genuinely cares about your health and healing. He goes above and beyond. The rest of the staff are great too.

Sep 2023

I have the most difficult time getting a prescription to be refilled in a timely manner and more importantly before running out. Because of the lack of communication with staff (the nurses answering are fantastic) and attention to when a patients prescription needs to be filled, I’ve gone without for several days on several occasions.