Ms. Sushma jha ( Air India/ jetway ) aviation service helped me alot in rebooking the ticket again so that I got my ticket again with other time. Ms. Sushma jha mam helped me till the end asking for airline to get my flight ticket again. Her attitude towards the passenger is very polite and very care finding. Service to the fellow passengers should be like her so that every person can be happy traveling with the airline. A big Thanks to Sushma mam.
Positive feedback to her.
March 2024
On arrival at JFK on 28th Feb 2024, I was delighted to be facilitated by Sushma Jha of Airindia/Jetway. She made the whole process so smooth by ably guiding us through immigration to baggage claim and also to the Delta Connect flight.
February 2024
I want to share my great experience about one of your superb staff Ms. Sushma Jha ( Air India / Jetway ) Aviation Service .My mother had to depart from Air India ( Delhi ) & we reached late airport .I was looking for help then someone sent me one AI representative was helping passengers on lobby ( Ms. Sushma Jha ) . Her shift was going to over . Still she helped my mom from lobby to TSA till gate . Even she was there till my entered inside the gate . She tried her best to find walking cane too.Also my mom explained me how Ms Jha did hard work to get her flight even out of her job time.We will always grateful to her .Thanks a lot Ms. Sushma for all of your help, gratitude,... read full review
Ms. Sushma jha ( Air India/ jetway ) aviation service helped me alot in rebooking the ticket again so that I got my ticket again with other time. Ms. Sushma jha mam helped me till the end asking for airline to get my flight ticket again. Her attitude towards the passenger is very polite and very care finding. Service to the fellow passengers should be like her so that every person can be happy traveling with the airline. A big Thanks to Sushma mam.
Positive feedback to her.
On arrival at JFK on 28th Feb 2024, I was delighted to be facilitated by Sushma Jha of Airindia/Jetway. She made the whole process so smooth by ably guiding us through immigration to baggage claim and also to the Delta Connect flight.
I want to share my great experience about one of your superb staff Ms. Sushma Jha ( Air India / Jetway ) Aviation Service .My mother had to depart from Air India ( Delhi ) & we reached late airport .I was looking for help then someone sent me one AI representative was helping passengers on lobby ( Ms. Sushma Jha ) . Her shift was going to over . Still she helped my mom from lobby to TSA till gate . Even she was there till my entered inside the gate . She tried her best to find walking cane too.Also my mom explained me how Ms Jha did hard work to get her flight even out of her job time.We will always grateful to her .Thanks a lot Ms. Sushma for all of your help, gratitude,... read full review