Having used Cox Plumbing several times in the past, I called and was given a next day service appointment. I subsequently received an email to confirm the date and approximate time. Prior to the service techs' arrival, I received another email to say that they were on their way. Gil and his partner Carlos arrived on time and completed the work (replaced three shutoff valves) efficiently and mess-free. When the work was completed I received an itemized invoice by email, followed by a request to rate Gil's work. A very positive experience.
November 2022
Cox plumbing is our "go to" plumber. They return calls and if you call them a real person answers and actually listens to you. The plumbers are great and do excellent work, are reasonably priced and don't leave a mess. They have done big and small jobs for us. You can't go wrong with Cox. I'm a valley stream homeowner.
November 2021
With winter approaching and after finding that my existing plumber had retired. I called Charlie Cox plumbing in Valley Stream for a water heater replacement. It seemed a bit specific as I needed a narrow water heater in order to fit into the existing space. They ordered it and called to schedule installation within a few days. On install day, the plumber noticed it was dented and they quickly had another crew locate and deliver a replacement (that same day). A few months later, I noticed a boiler valve started leaking and again, the office scheduled an appointment quickly. As the boiler was a bit old, I was worried it would open "Pandora's box". However,... read full review
Having used Cox Plumbing several times in the past, I called and was given a next day service appointment. I subsequently received an email to confirm the date and approximate time. Prior to the service techs' arrival, I received another email to say that they were on their way. Gil and his partner Carlos arrived on time and completed the work (replaced three shutoff valves) efficiently and mess-free. When the work was completed I received an itemized invoice by email, followed by a request to rate Gil's work. A very positive experience.
Cox plumbing is our "go to" plumber. They return calls and if you call them a real person answers and actually listens to you. The plumbers are great and do excellent work, are reasonably priced and don't leave a mess. They have done big and small jobs for us. You can't go wrong with Cox. I'm a valley stream homeowner.
With winter approaching and after finding that my existing plumber had retired. I called Charlie Cox plumbing in Valley Stream for a water heater replacement. It seemed a bit specific as I needed a narrow water heater in order to fit into the existing space. They ordered it and called to schedule installation within a few days. On install day, the plumber noticed it was dented and they quickly had another crew locate and deliver a replacement (that same day). A few months later, I noticed a boiler valve started leaking and again, the office scheduled an appointment quickly. As the boiler was a bit old, I was worried it would open "Pandora's box". However,... read full review