About Madison Floor & Bath
Madison Floor & Bath, operating in western New York for over 68 years, offers a wide range of flooring products and expert installation services. The showroom is open for walk-ins, but appointments are recommended for personalized project assistance. Customers appreciate the extensive collection of samples, which includes tile, carpet, hardwood, luxury vinyl planks, and sheet vinyl. Many reviews highlight the exceptional service provided by staff, particularly Joe Sr. and Brittany. Clients have noted that the staff is incredibly knowledgeable and explain options well. The team is described as accommodating and gracious, assisting customers with everything from inspiration to specific requests. While some customers have expressed satisfaction with the quality of work, they also mention that the installation process can take longer than anticipated. One customer noted that their installation for two bedrooms and a kitchen tile backsplash took almost five full days. Though the installers were praised for being nice and accommodating, there were concerns about communication and unexpected fees at the time of final payment. Despite these challenges, customers still recommend Madison Floor & Bath for their diverse selection and the exceptional support received from the staff. The commitment to quality service makes Madison Floor & Bath a top choice for flooring and bath projects in the area.
Madison Floor took great care in handling our purchase. Joe Sr is very knowledgeable and guided us throughout the experience. The quality of carpet and surge options worked perfectly for us. The installer was top notch. Very professional and neat as a pin! Would definitely use them again.
Madison Floors - omg from Brittany and Tom, to the amazing carpet installer, Don - they all work in tandem. Professional but yet they are nicest people. The job was seamless, from beginning to end. This family owned business is highly recommend! We could not be happier.. a big thank you to all of you!
We visited Madison Floor & Bath to purchase tiles for a complete bathroom makeover. Brittany was fantastic to work with. Indeed, everyone we encountered there was friendly and professional. The result: we are delighted with our new bathroom and would highly recommend the company.