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Reviews for St. Joseph's Health Primary Care Center - West

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  • January 2025

    1. Do not go here. 2. If you do go here, don’t even bother showing up if you are 7 minutes late or more, they won’t see you. It does not matter if you call ahead if there is an emergency (they probably won’t answer anyway) because they have zero compassion and the reception is extremely rude. I was 9 minutes late for an appt, after trying to call and get through, and they wouldn’t even let the doctor know I was there, after waiting another 10 minutes to call me up to tell me this. I’ve never experienced an office with such strict policies and zero grace. I’m not typically late and I’ve been a patient for years but when once in a while things happen, they... read full review

  • October 2024

    I am a patience for 6 years , the only 3 nice Receptionist the worse is Venna and Sharon , so rude they don't let you talk that's horrible the Doctors don't care how bad they treat us like we are asking some from FREE they so Sarcastic and Rasist

  • April 2024

    I very rarely will write reviews, but I was so shocked by the reception of this staff that I genuinely feel bad not warning others about this practice. I simply called because I am newly graduated and looking for a new PCM. Before I could even finish my sentence I was interrupted and simply told “No”, then hung up on. I am not sure what sort of background the women working at reception have here, but it certainly isn’t in hospitality. I feel for anyone who has to speak with them on a regular basis.

  • St. Joseph's Health Primary Care Center - West

    321 Gifford St, Syracuse

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