We moved to the area about a year ago. Previously we had only gone to a kid specific place for our toddler to get his haircut. I was initially disappointed that there weren't many similar establishments here - especially on the west side. After some online searching we decided to try the Camillus location and have been so happy with that choice! Our son has had his hair cut with Connor there each time. Great cut and great experience!
March 2024
Updated review. Anthony called me and apologized up and down for my haircut on my last visit. He refunded me and offered to personally fix my hair if I desired and also offered a free haircut on my next visit. Simply put he owned up to the mistake and took full responsibility. This type of customer service speaks volumes and is a lost art in today’s world. I have the upmost respect for Anthony and the type of atmosphere he is trying to uphold at this business. Again the staff was great and friendly, the barber who cut my hair was nice and possesses skills, I just believe it was wrong place wrong time mishap. Thank you for making it right. I will be back to try again.
January 2024
Brought my son here for his first haircut today after his dad had come in a few months ago and asked them to fix him up, they did a fantastic job both times! The stylist was great with our 1 year old and talked to him the whole time, he ended up sitting patiently for a full trim (which she did quickly) and we couldn’t be happier with how his hair looks. Will definitely be returning!
We moved to the area about a year ago. Previously we had only gone to a kid specific place for our toddler to get his haircut. I was initially disappointed that there weren't many similar establishments here - especially on the west side. After some online searching we decided to try the Camillus location and have been so happy with that choice! Our son has had his hair cut with Connor there each time. Great cut and great experience!
Updated review. Anthony called me and apologized up and down for my haircut on my last visit. He refunded me and offered to personally fix my hair if I desired and also offered a free haircut on my next visit. Simply put he owned up to the mistake and took full responsibility. This type of customer service speaks volumes and is a lost art in today’s world. I have the upmost respect for Anthony and the type of atmosphere he is trying to uphold at this business. Again the staff was great and friendly, the barber who cut my hair was nice and possesses skills, I just believe it was wrong place wrong time mishap. Thank you for making it right. I will be back to try again.
Brought my son here for his first haircut today after his dad had come in a few months ago and asked them to fix him up, they did a fantastic job both times! The stylist was great with our 1 year old and talked to him the whole time, he ended up sitting patiently for a full trim (which she did quickly) and we couldn’t be happier with how his hair looks. Will definitely be returning!