About Potter Heating & Air Conditioning-Perrone Plumbing
Potter Heating & Air Conditioning-Perrone Plumbing has been serving the Syracuse, NY community since 1944. The company is known for its dedication to customer satisfaction and offers a variety of residential, commercial, and institutional services, including HVAC system maintenance, cleaning, and ductless heating and air conditioning. Customers appreciate their quick response, with technicians often arriving within an hour for emergency calls. The technicians are described as knowledgeable, thorough, and respectful of customers' homes, maintaining cleanliness and displaying great humor during interactions. They are praised for their affordability and reliability, especially during emergencies like A/C breakdowns during record-high temperatures. The company also handles issues like water leaks and malfunctioning boilers with professionalism. While some customers have experienced frustration with diagnostic challenges, the company continues to be a trusted name in the area, offering 24-hour emergency services and fair pricing.
I had a great experience with Potter Heating and I highly recommend them! I had a heating issue that other HVAC companies were unable to correct. Potter was able to identify and correct my issue right away, I couldn't be happier!
The men called prior to coming and they were prompt When they arrived they had their masks on They had me take them to what I need fixed and allowed me to explain They were very through and reasonably priced and cleaned up afterwards I would highly recommend them to others Thank you to Mark and his coworker for a job well done