About Mr. Rooter Plumbing of Greater Syracuse
Mr. Rooter Plumbing of Greater Syracuse provides high-quality plumbing services to local residents and businesses. Their team of licensed professionals handles a variety of tasks, including septic pumping, drain cleaning, plumbing inspections, and emergency services available 24/7 without extra charges. Customers have praised the company for its excellent service and professionalism. Technicians are known for their patience, thorough explanations, and efficient management of the insurance process during repairs. Clients appreciate the positive experience with customer service, noting the company's strong communication throughout the process. Many customers plan to continue using Mr. Rooter as their preferred plumbing provider, reflecting a solid reputation in the area. Reviewers describe the company's staff as competent, confident, courteous, and communicative. They praise the technicians for their professionalism, knowledge of local regulations, and their ability to find solutions to unexpected issues during the job. Recent positive experiences include quick diagnosis and fixing of problems, with technicians like Anthony G and Dakota Ripley demonstrating professionalism and efficiency. Customers also highlight the company's timely, customer-oriented approach and the technicians’ dedication to resolving plumbing issues thoroughly. Overall, Mr. Rooter Plumbing is recognized for its reliable, knowledgeable staff who take pride in their work and prioritize customer satisfaction.
Very accommodating Company!
Nick was exceptional on the repair I needed! I am recommending them to everyone!
We just purchased our home in December 2025 and had no idea where the septic system was located or what it entailed. When Cole showed up he was very efficient at finding the system and accessing the tank to empty it for us. What could have become a very costly problem was solved quickly thanks too his perseverance. I'm hoping that is 3 years when we need to get it emptied again he's still working with the company so we can have him back. He was very respectful and quite a pleasure to work with.
It was so easy to make an appt, the time slot availability was great. The staff was friendly, and our technician, Matt S. Did a great job repairing our gas line and installing a new stove. He was friendly, respectful, and communicative. I also loved that the company sent a photo of the technician before the appointment. I love that safety practice! I would absolutely book a service again.