Total Restoration Industries

Total Restoration Industries is an experienced and professional business specializing in water, fire, smoke, and mold restoration services. With over 29 years of on-site experience, they are dedicated to helping clients through the restoration process. Clients have been highly impressed with the company's exceptional service and quality of work. The team, led by Joey Ortiz, is described as personable, trustworthy, and knowledgeable, taking the time to explain the entire process and work closely with insurance companies. The cleanup crew is praised for their efficiency, timeliness, and care in protecting the home and its contents during the restoration. Customers have consistently reported that Total Restoration Industries exceeded their expectations, making a difficult situation much easier to manage. The company's commitment to honesty, professionalism, and high-quality work has earned it a reputation as an industry standard for restoration services. Recent reviews highlight the company's prompt response, expertise in handling various restoration situations, and excellent customer service, with clients particularly praising team members Duel and Mike for their outstanding work. In addition to restoration services, the company’s team is also highly appreciated for their care and professionalism during cleanup and moving processes. Customers mention that the team arrived immediately after a flood caused by a hot water heater, working quickly and carefully to clean and demo everything perfectly. The team, led by Julian, handled belongings with great care, making sure everything was managed properly. Customers also commend the team for guiding them through the process and making a stressful situation more manageable, especially after a flood or household emergency. Overall, Total Restoration Industries is recognized for their quick response, careful work, and dedication to customer safety and satisfaction.