Fusion was very responsive and confirmed all appts. Max was the person we spoke with and Andrew was the person who came to our apt and fixed our HVAC issues. I appreciated the prompt responses, explanations and confirmations. I will definitely use them again.
July 2023
Fusion also known as Gold Fusion really came through for me. I have Ptac units and these are an outdated technology so I've come to find out. I inherited these with the apartment and changing to something different was impossible. So they found a replacement model and I thought for sure in my paranoid mind like everyone else they were going to take advantage of me, and I would be stuck. But Arthur spoke to me nearly everyday on the phone for 2 weeks and was incredibly patient. After calling everyone else in town I found out what Fusion was suggesting was really best. I drove myself crazy unnecessarily. I'm happy now with my new unit which they procured, and... read full review
June 2023
Thorough, competent, and they don’t try to screw you over for money. They are also the only company I could find who actually knew how to fix the issues with my split unit AC. Will only work with these guys for as long as I’m in NYCService: Ductless heating & A/C services
Fusion was very responsive and confirmed all appts. Max was the person we spoke with and Andrew was the person who came to our apt and fixed our HVAC issues. I appreciated the prompt responses, explanations and confirmations. I will definitely use them again.
Fusion also known as Gold Fusion really came through for me. I have Ptac units and these are an outdated technology so I've come to find out. I inherited these with the apartment and changing to something different was impossible. So they found a replacement model and I thought for sure in my paranoid mind like everyone else they were going to take advantage of me, and I would be stuck. But Arthur spoke to me nearly everyday on the phone for 2 weeks and was incredibly patient. After calling everyone else in town I found out what Fusion was suggesting was really best. I drove myself crazy unnecessarily. I'm happy now with my new unit which they procured, and... read full review
Thorough, competent, and they don’t try to screw you over for money. They are also the only company I could find who actually knew how to fix the issues with my split unit AC. Will only work with these guys for as long as I’m in NYCService: Ductless heating & A/C services