Sun River Health Spring Valley

Jan 2023

Made an appointment in October the earliest appointment available was on November 28, 2022.The appointment was canceled and changed to December 28, 2022. Received a call 30 minutes before the appointment that I needed to reschedule due to unforeseen circumstances. Reschedule for December 30, 2022.I received a text message to begin my check-in process. I filled in the information and provided all my details including my insurance details.I get to the appointment only for them to tell me they don’t take my insurance.While I provided the details via the phone and added them to my pre-checking request.I believe that if I started the pre-checking process online should have avoided me to go in to only find out that my insurance is not accepted.What is the point of doing pre-checking and providing all information if they won’t do anything with it before I arrive?

Oct 2022

This place is the worst!!! I don’t go here but my mother does. I went to one of her appointments and one of the doctors were very rude and disrespectful. I don’t recommend this place.

Jul 2022

This place is the worst!!! Especially those two front desk women!!! I don’t go here but my mother does. I went to one of her appointments and as soon as my mom went to the front desk to register, the women give her a really rude attitude. Not just one but BOTH OF THEM!!! The doctors and the nurses are really kind but those two women at the front desk aren’t. They need to take their job professional. Like how are you going to work her and give everybody an attitude. That is so disrespectful!!!