Worst towing service in queens period. Do not call. They lie. They are lazy. Make excuses not to get you to your destination. If you get stuck on the cross island parkway or any where in that vicinity PLEASE request any other towing company with your insurance. Waste of time.
November 2023
If I could give Runway Towing LESS than one star, I would. One of their tow truck drivers sideswiped the car that my daughter was driving on the parkway, and then sped off. After my daughter tracked them down, the company first admitted it was their driver's fault and offered to pay cash to repair the vehicle damage if we didn't go through insurance. I guess this wasn't the first accident they caused! We frankly didn't trust them and proceeded to file an insurance claim. Runway Towing fought it every step of the way, dragging the case out for well over a year. In the end, they got off with not paying for a good amount of my daughter's car repair... read full review
May 2023
Crooks that up charge the customer, offer unfriendly service and run away with your money. What more is there to say? At least their office was fixed up well. That contract went bye bye for a reason…
Worst towing service in queens period. Do not call. They lie. They are lazy. Make excuses not to get you to your destination. If you get stuck on the cross island parkway or any where in that vicinity PLEASE request any other towing company with your insurance. Waste of time.
If I could give Runway Towing LESS than one star, I would. One of their tow truck drivers sideswiped the car that my daughter was driving on the parkway, and then sped off. After my daughter tracked them down, the company first admitted it was their driver's fault and offered to pay cash to repair the vehicle damage if we didn't go through insurance. I guess this wasn't the first accident they caused! We frankly didn't trust them and proceeded to file an insurance claim. Runway Towing fought it every step of the way, dragging the case out for well over a year. In the end, they got off with not paying for a good amount of my daughter's car repair... read full review
Crooks that up charge the customer, offer unfriendly service and run away with your money. What more is there to say? At least their office was fixed up well. That contract went bye bye for a reason…