About Empire Visionworks Price Chopper Plaza
Empire Visionworks Price Chopper Plaza offers a superior customer experience, providing a wide selection of glasses and contact lenses, including designer brands like Ray-Ban. The staff is generally pleasant, and eye doctors offer thorough exams for adults and children. Many customers mention that the staff is helpful, friendly, and professional, making visits relaxing and smooth. The location is easy to find, with ample parking. Staff members are willing to go the extra mile, as seen when a technician spent 30 minutes repairing glasses without taking payment. Despite occasional delays, the staff is accommodating and ensures appointments are completed efficiently. Patients praise the wonderful eye doctors, fabulous staff, and amazing prices. The clinic accepts thousands of vision insurance plans, including FSA options, making it a reliable choice for eye care. Overall, the experience gets better with each visit, and the staff’s friendliness and professionalism stand out. The location at Market 32 shopping center on New Scotland Road between Albany and Slingerlands makes it convenient for many customers.
I had an appt here & it was phenomenal. The actual doctor wasn’t on site so it was a tele health visit but the staff is great!
Sage- did my exams & he was so kind & patient.
Matt- explained the pricing & some add ons but wasn’t pushy & very accommodating. I really enjoyed this visit & appreciated the kindness shown!
The office is clean & so many affordable glasses. Thank you!
My exam was done in a timely manner. The optician Matt at the New Scotland Rd. Slingerlands NY office was exceptional. Since I'm quite knowledgeable in the ophthalmic space I found him to be extremely knowledgeable and incredibly kind to me and his other customers. I viewed him as a very valuable employee to your organization.
My last eye exam was 4 years ago and prior to the telehealth remote doctor experience they’ve instituted when their in-person doctor is not available. I was quite apprehensive to try this, but couldn’t wait any longer. Even though there was a technical glitch that IT fixed within a few minutes, this was a great experience and I enjoyed talking with the tech and the doctor who came on screen. It was as if they were in the room with me. Prior to the actual exam, check-in and the pre-screening process was seamless. All employees I came in contact with at this store were professional, courteous and timely throughout my visit. I plan to come back again, sooner than 4 years.