“Hands down the absolute best service I’ve ever been given. I have owned my home for almost 20 years and so in truth I’ve used a lot of plumbing services through out the capital district and this company was the most professional and courteous that I have ever worked with. Roger not only corrected and fixed my issue, he explained what I should jeep an eye out fur regarding potential Future problems. An absolute consulate professional and employee with integrity (a very much lost art), Roger is a bonfide asset to any organization lucky enough to have them under their umbrella. I will absolutely use this company again thanks to Roger’s compassion, honesty and knowledge. Thank you Empire SP and special thank you to Roger!“
“impeccable service and response!Amber was on the job to secure the parts for my A/C and when received Matt attended and fixed tge problem! Never experienced better and more professional service! With KoolTemp on stand by for cooling and heating life is much better. Congratulations for the great Company.“
“Paul is very personable, always nice and help you in a minute. Definitely recommend, we live an hour away, I've been using them since I bought my house in 2009.“