Massage Envy

Massage Envy offers massage, skin care, and total body stretch services, contributing to overall body wellness and a healthy lifestyle. The business has locations in Florida and Niskayuna, where customers have reported positive experiences. A customer from Florida joined Massage Envy to address a persistent back issue, receiving significant relief. However, the issue returned during the summer in NY. The Niskayuna location provided two massages, one month apart, which brought satisfaction. The front desk staff were noted as friendly. A customer's gift card caused checkout issues, as the cashier initially claimed it was expired, despite the card stating otherwise. After consulting with another employee, the cashier accepted the card and paid the remaining balance in cash, but later charged the customer's credit card without permission. Despite this incident, the massage therapist was praised for her excellent services. A first-time customer at Massage Envy had a positive experience with Rachel, who displayed professionalism, respect, and friendliness. The customer felt pampered and expressed gratitude for Rachel's services. It is important to note that there have been issues with the checkout process, but overall, customers have reported positive experiences with Massage Envy's services.