Pros: everybody was very nice, Dr. Thompson was thorough and professional.Cons: my appt was set for 2:40, and I arrived 15 minutes early at 2:25 as they asked me to. I didn’t get called back into a room until 3:45, where the nurse(?) did a quick exam and then I waited for Dr. Thompson until 4:00. He did some things, then left while my eyes dilated, which I understood. When he came back around 4:30 the rest was quick. But, for a 2:40 appt, I didn’t leave until about 4:45. It was just a normal exam, nothing crazy time consuming. I understand things happen, but it sounds like this is the norm here.
December 2023
Best customer service and care ever for your new Eyeglasses Eyewear ?Deanna and Sharon are knowledgeable and really care that you have the correct fit. Completely satisfied every year!Luv the glasses. Great selection too.
March 2022
I can't say enough good about Deanna and this service. I am a new customer, having trouble seeing with the glasses I purchased elsewhere (they adjusted the arms repeatedly and refused to admit they made the glasses wrong - Deanna thought I had sat on them LOL). She stayed after hours so that I could get to her office, we discussed my needs and wishes, and made adjustments to both the glasses themselves and to the prescription. She is very pleasant and knowledgeable. I will never go anywhere else for glasses!!! Insurance or not! Thank you, thank you, thank you Deanna!
Pros: everybody was very nice, Dr. Thompson was thorough and professional.Cons: my appt was set for 2:40, and I arrived 15 minutes early at 2:25 as they asked me to. I didn’t get called back into a room until 3:45, where the nurse(?) did a quick exam and then I waited for Dr. Thompson until 4:00. He did some things, then left while my eyes dilated, which I understood. When he came back around 4:30 the rest was quick. But, for a 2:40 appt, I didn’t leave until about 4:45. It was just a normal exam, nothing crazy time consuming. I understand things happen, but it sounds like this is the norm here.
Best customer service and care ever for your new Eyeglasses Eyewear ?Deanna and Sharon are knowledgeable and really care that you have the correct fit. Completely satisfied every year!Luv the glasses. Great selection too.
I can't say enough good about Deanna and this service. I am a new customer, having trouble seeing with the glasses I purchased elsewhere (they adjusted the arms repeatedly and refused to admit they made the glasses wrong - Deanna thought I had sat on them LOL). She stayed after hours so that I could get to her office, we discussed my needs and wishes, and made adjustments to both the glasses themselves and to the prescription. She is very pleasant and knowledgeable. I will never go anywhere else for glasses!!! Insurance or not! Thank you, thank you, thank you Deanna!