“Absolutely the best! Fast, reliable, professional, perfect job every time. He is an expert, and I'm always completely satisfied and very impressed with the quality of his work. Service exceeds my expectations. Excellent!“
“OUTSTANDING SERVICE! I have been a Southampton home owner for over 30 years. In December of 2023 I used Essay for the first time. Truly remarkable service. Great people. Not only the best plumbers I have had the pleasure of dealing with, but Essay ranks among the top five service providers I have dealt with on the East End.“
“Fredd Construction can deliver quality, service, vision and design. Unusual to have such a talent and be a hands on craftsman. I've worked with Fredd Construction for over 10 years and will hopefully continue well into the future.“
“What a wonderful company!!! Had an extremely good walkthrough with them to discuss our water issues. Will definitely be using them again.“
“Bryan Phillips is a real professional who will make sure that he gets the job done for you. Prompt, honest, skilled and cheerful service.“
“We needed some minor plumbing fixes throughout the house. Frank came over and addressed all of them, and he also explained what caused each issue. Very responsive, honest and reasonable. I would highly recommend.“
“I moved out to the North Fork in the 90's and THANK GOD FOR HOMMEL! A local plumber told us about them and they're still one of the best kept secrets on the North Fork, even though they've been here since the 1930's. All the plumbers and contractors out here use them for their plumbing and heating supplies, but not everyone knows they sell directly to the public, too. They have like 9,000 items in that little store (they own the building behind it too and both are filled with plumbing and heating supplies). I think they have more items than Home Depot and their people are really, really helpful. Any time I have had a toilet that won't stop running or a leaky faucet or pipe or my heating system breaks down, Hommel always had the parts in stock including all the little nuts and rubber seals and fittings I needed. They also have bathroom fixtures, toilets, tubs, sinks, etc. They're all listed on their website. The people behind the counter are super helpful and they really know their stuff. They seem to have all worked as plumbers and heating professionals. They always come back with the parts needed to make the repair and they explain exactly how to make the repairs and gave me the confidence to do it. During COVID, Frank even walked me and my son through troubleshooting and fixing our boiler that wouldn't start. We replaced a filter and a nozzle ourselves! They also know all the good plumbers and contractors out here and have referred us to good ones for the bigger jobs. They're a life saver!Services: Repair water fixtures“
“They are knowledgeable, and their team members are skilled, polite and well-spoken. I've used them for over two decades and think they're very good.Services: HVAC duct & vent installation“
“WOW! So the water pump at our summer house had an issue about a month ago, and the tech who came out showed us a super easy fix for it- he said if it issue kept happening we'd prob need to replace the pump, and we do need to cause it happened again Friday night but Saturday morning- on a weekend, outside of business hours-?their emergency dispatcher was able to put me in touch with Vinny almost immediately, and he walked me through the 'quick fix' steps over the phone (let me send photos of the pump and exactly what I was looking at, and even went out to his truck to find an exact match of the piece I needed to wiggle to get it to turn back on!). We still need to replace the pump, which was inevitable, but The fact that Vinny was able and willing to help us out with the "quick fix" so that we have water over the weekend until their regular business hours resumed was AMAZING! Vinny couldn't have been nicer, clearer, or more patient, and I could tell he wasn't a "weekend emergency" tech, but a regularly scheduled weekday employee who is kind enough to take 15 minutes out of his Saturday off to help me out. As a single woman who knows jack about HVAC, plumbing, or cars, I almost always worry that I'm being overcharged or being told that I need things done that are actually necessary, and I cannot describe what an AWESOME relief it is when working with people who are honest, kind, and genuinely helpful. Initially I had called Okey because their sticker was on the pump from when it was installed by the previous owners, but now I am legit a loyal customer for life. Thank you Okey, and THANK YOU VINNY!“
“Our heat went out at 5pm. Originally called another company - they said that I needed a new boiler and left me without heat. I called Burts and they arrived 30 mins later. Fixed the problem with the controller within 25 mins. Thank you so much for saving us Jeff!!!!!“
“Bob is the consummate professional. He returned my original call immediately, set up a date for service, and executed the job perfectly. Absolutely the best plumber in Sag Harbor!“