“If you ever have a "wild" critter in your house, you won't regret calling Rochester Pest Pro. My problem was a squirrel (a flying one, no less) in my gas fireplace. RPP responded very quickly to my call and went the extra mile to have someone here in couple hours. Brandon was very nice and very professional. He explained what he was going to do and the possible issues that might come up while trying to remove the squirrel (and they did). The fiesty squirrel is back in the wild and I can breath a sigh of relief. Thank You Brandon. And YES, I highly recommend Rochester Pest Pro for ANY pest control issues you might have. 5+⭐️⭐️⭐️⭐️⭐️“
“I have had a mouse problem since we bought our house. For 20 years we tried all sorts of services. Innovative Pest Management not only has made huge strides in resolving my problem for good, I understand much better now how to keep them outside our house.“
“We manage a large portfolio of residential and commercial properties in WNY, lady bugs does all of our pest control work orders. Very easy to work with, they contact the tenants to set up a service send us the bill easy peasy!“
“Responsive, friendly, efficient and effective. I've called Dick Davidson for bees, hornets, wasps, and mice several times during the last few years and each time I was 100% satisfied with the results. --- Bill“
“This review is Well Deserved tho overdue! On the morning of Friday September 1st, the start of a Holiday Weekend, We discovered Hundreds of Hornets swarming in our basement ?! I have severe allergies so called around to Multiple companies to no avail, No one else would come out to help until, at the earliest, Tuesday, 5 Days!!! By late afternoon I was Super Stressed & talking to a friend about it when she said “Call the Bugman!” When I called Not Only did they say they would come 1st thing the Very Next morning on a Saturday, But Their Charge was Much more Affordable (the Other places had added a Ton of Extra charges onto their quote compared to advertised prices, Not Bugman tho!) To Top it off, (tho I was a tad nervous to see such a young guy at the door & Initially worried he wouldn’t have enough experience to be able to find the source in Such a Difficult to locate entrance as They had been going in under my patio door that has a deck surrounding it which is Enclosed so can’t see or get under easily if at all), He however Was AMAZING at the job!!!! He Took Immediate Action & Investigated the area, & Tho they were Not Active Outside that day Nor Yet that early even active inside, He Looked at the hole under the door where I said they were entering, Looked Under the deck to see if he could figure out where they went from there, Then in the basement where there Currently were No signs of activity He Pinpointed almost immediately Where he Thought they would be going by the entrance points, He Then Super Quickly Found the Spot after pealing back just a little bit of the insulation! & Boy those Hornets were Instantly Upset & Made their presence clear! In what I think was prob only a half hour time he did All that Plus SAFELY Removed the HUGE Hive, Stayed down in the basement Until he Killed Every Last hornet he saw (there were hundreds!) - & He went Beyond the Extra Mile! He Discovered in the process that my house Joist under my patio door was Rotting & Took a Video to Show me so I would be able to know exactly where that problem that needed to be addressed was & Explained to me all the indications he saw that the joist was Not Ok…Talk about going Above & Beyond!!! He had Nothing to gain by going the extra mile to help make me aware of the situation Yet he was Kind enough to do so & He Probably Saved me THOUSANDS of Dollars AS I was already looking for someone to replace my damaged patio door as Cheap as I could so I could’ve ended up paying for a patio door replacement from someone that didn’t check into the structure underneath 1st & could’ve ended up having to pay to have it done all over again once the joist Needing repaired became Evident (Which by the time I would’ve realized would’ve probably been only once it caused further damage that became evident due to even much more major structural damage & Thus huge expense!) Thanks to the Bugman I was made Aware & was able to get that Much Needed Structural issue Repaired 1st, Before getting My Patio door replaced Which I FINALLY Had installed yesterday & Finished Today! When I looked at that New door today I was Instantly Reminded of that Exceptional, Professional “Bugman” That Went Above & Beyond to help a customer! Thus What made me think about Leaving This Review Today! Thanks Again Bugman Pest Elimination! In Addition I want to give a Shout-out to the Office Staff as well! After Exhausting Myself calling around All Day (Any spare moment I had while at my own Receptionist job) & Dealing with Other pest elimination companies that were Not so Friendly Nor Very Helpful, I Had Nearly lost Hope by the time I Dialed your #, However was Pleasantly Surprised at the Difference it was when your office answered! She was Immediately Helpful, Kind, Answered All of my questions Quickly & Efficiently, Seemed Sincerely Concerned & Caring & Went out of her way to Accommodate my situation to get someone scheduled to come out ASAP! Bugman Pest Elimination, My Friend Was Right ~ You guys are really The Best“
“Awesome experience all around between the sales and tech teams. The team that handled the exterior of my house was great, and the two young guys who did the interior attic work yesterday and today were like ninjas up there I swear. Overall these types of “pest prevention” services are surprisingly expensive but if you consider the 3yr guarantee it becomes clearly worth it. Thanks!“
“I asked Target to provide my property with the season long bee/wasp shield - that service provides follow up visits throughout the season if nests appear. They respond immediately and very professionally and their treatment is always effective. Highly recommend this company.“