Was at the Shoreham one. Horrible place. Owner was rude and said way tooo much information for me to have to listen to. Very unprofessional. It was a Groupon but not even worth that. What happened to relaxing spas??
December 2019
I called to make an appointment and i was told there was a 10am available. I arrived at 9:45. The office was ice cold , no heart on.. i filled out the paperwork and was advised after that there was a mix up in appointments and my. Massage therapist was on her way... Now I'm sitting in a cold waiting area freezing. i asked if they can turn on the heat and he said it was on.. Two minutes later a therapist cones out of the room saying her client is cold... REALLY! The Receptionist now gets up and raises the heat. The receptionist has no personality and he is very bland. He had about 2 personal calls and seems to be annoyed. I'm coming here for a relaxing massage,... read full review
October 2019
terrible customer service i bought a groupon which they redeemed even before i got there said it was company policy bs i called to reschedule because i got last minute work and they said they couldnt reschedule because i used a groupon buyer beware
Was at the Shoreham one. Horrible place. Owner was rude and said way tooo much information for me to have to listen to. Very unprofessional. It was a Groupon but not even worth that. What happened to relaxing spas??
I called to make an appointment and i was told there was a 10am available. I arrived at 9:45. The office was ice cold , no heart on.. i filled out the paperwork and was advised after that there was a mix up in appointments and my. Massage therapist was on her way... Now I'm sitting in a cold waiting area freezing. i asked if they can turn on the heat and he said it was on.. Two minutes later a therapist cones out of the room saying her client is cold... REALLY! The Receptionist now gets up and raises the heat. The receptionist has no personality and he is very bland. He had about 2 personal calls and seems to be annoyed. I'm coming here for a relaxing massage,... read full review
terrible customer service i bought a groupon which they redeemed even before i got there said it was company policy bs i called to reschedule because i got last minute work and they said they couldnt reschedule because i used a groupon buyer beware