You let our cat die-you're useless and caused a situation that was avoidable because you're masquerading as an animal hospital. I thought I had a vet that cared-I could have gone to another vet-we trusted you. Mikey was your patient. You turned his situation into life or death by not seeing a sick cat for two weeks. At the time of the original call it was not an emergency-it became an emergency and ultimately too late-because for some reason-neither Rome or Camden locations was willing to see him. Their patient! I wonder in that time period who actually got an appointment. I wish we had seen the awful reviews on here before this tragedy. Close your doors so... read full review
June 2024
I "had" a beautiful little boy, named Brodie. He "was" a Miniature Schnauzer", Last Thursday at 3:30 he suffered what i believe was either a stroke, or a seizure, I'll never know now. We called Rome animal hospital, note I said Hospital, to get him right in. We were told that the doctor,( note I said doctor because I'll come back to that) was too busy to see him. All we wanted was an assessment, and treatment recommendations. Then instructed us to monitor him and call back tomorrow morning. Brodie deteriorated through the night, we called next morning and were then told check back in a few hours, which we did . Upon calling back, then... read full review
February 2024
I have been a client here for over three years. I have paid to have 13 litters of puppies seen and inoculated and I have given them praise. IT HAS ALL CHANGED! This has become a terrible experience and I doubt that there is concern at all anymore for the animals we hold so dear. I have four dogs. Recently, my 10 year old Shepherd has pain in his hindquarters, displacia would be my guess. Here's a rundown: -They are taking new patients - PLEASE RECONSIDER IF YOU LOVE YOUR PET -New patients are booking into May or June - lets hope you don't need anything important other than shots. -My dog has significant pain and they said they are booked until APRIL 4th. This... read full review
You let our cat die-you're useless and caused a situation that was avoidable because you're masquerading as an animal hospital. I thought I had a vet that cared-I could have gone to another vet-we trusted you. Mikey was your patient. You turned his situation into life or death by not seeing a sick cat for two weeks. At the time of the original call it was not an emergency-it became an emergency and ultimately too late-because for some reason-neither Rome or Camden locations was willing to see him. Their patient! I wonder in that time period who actually got an appointment. I wish we had seen the awful reviews on here before this tragedy. Close your doors so... read full review
I "had" a beautiful little boy, named Brodie. He "was" a Miniature Schnauzer", Last Thursday at 3:30 he suffered what i believe was either a stroke, or a seizure, I'll never know now. We called Rome animal hospital, note I said Hospital, to get him right in. We were told that the doctor,( note I said doctor because I'll come back to that) was too busy to see him. All we wanted was an assessment, and treatment recommendations. Then instructed us to monitor him and call back tomorrow morning. Brodie deteriorated through the night, we called next morning and were then told check back in a few hours, which we did . Upon calling back, then... read full review
I have been a client here for over three years. I have paid to have 13 litters of puppies seen and inoculated and I have given them praise. IT HAS ALL CHANGED! This has become a terrible experience and I doubt that there is concern at all anymore for the animals we hold so dear. I have four dogs. Recently, my 10 year old Shepherd has pain in his hindquarters, displacia would be my guess. Here's a rundown: -They are taking new patients - PLEASE RECONSIDER IF YOU LOVE YOUR PET -New patients are booking into May or June - lets hope you don't need anything important other than shots. -My dog has significant pain and they said they are booked until APRIL 4th. This... read full review