Sears Appliance Repair

Feb 2024

On the fence, but my washing machine did get fixed..
Technician called and said he'd be to my house between 2:50-3:30. He arrived at 2:00. Okay, no big deal.
He asked if the part had arrived (door boot for front loader) I had no idea they even ordered any parts, and had not received any.. I asked why I would need a door boot for a shaking washing machine, and was told it sometimes helps with the shaking (I know nothing about washing machines, but this doesn't sound right to me, and I've looked into it and haven't found anything that says that.. so right there I felt lied to.)
I was told once the part came, they would come back, thought that was the end of it....read full review