Safelite AutoGlass

Safelite AutoGlass in Rochester is a trusted choice for windshield repair and replacement. Located on Long Pond Road, they are conveniently situated in a high-traffic area with nearby food options, making it easy for customers to wait while their vehicle is being serviced. They offer both in-shop and mobile services, with repair times as short as 30 minutes. Customers have reported fast and efficient service, with some appointments taking only 1.5 hours instead of the expected 3. The staff is described as helpful, communicative, kind, and in good moods, going above and beyond to ensure a positive customer experience. They are also praised for their attention to detail, thoroughly resticking all window stickers and EZ-Pass transponders after the replacement. Safelite AutoGlass accepts insurance claims and offers a national warranty on their repairs. While some customers have had to pay for additional services such as new wipers and rain treatment, the overall cost was covered by their insurance. The work is warrantied, providing peace of mind for any potential issues. One customer even felt so grateful for the kindness and service they received that they wanted to express their thanks from the bottom of their heart. Overall, Safelite AutoGlass in Rochester is a reliable and caring option for those in need of auto glass repair or replacement.