Rochester Regional Health

Oct 2024

RRH has gone downhill fast since COVID. I'm currently on hold for my child's nurse. I have been on hold for 15 minutes just waiting for someone to answer the phone. I called earlier in the week and was advised the ONE nurse for the CLINIC had the day off. My PCP recently left RRH. Seems like a lot of people are jumping this sinking ship. I have written all this and still on hold. Next call will be to URMC to switch his care. We already switched the rest of the family to URMC physicians. Update: 30 minutes on hold, still no answer. Repeat recordings and music are really annoying.

Sep 2024

I love our RRH building in Geneseo, but we are in desperate need of a gastroenterologist at the geneseo location! No GI Doctor in Livingston county! Geneseo building and services are top notch!