After over two months and several ignored emails, seeking advice from Michael, who I was referred to at this firm, I have no choice but to cut my losses and go elsewhere for tax preparation advice as an individual. I'm unclear about what in my specific case made me such a low priority, but even trying to engage in a discussion around expected timelines for when he would have time to give me an estimate on my liability was a wasted effort on my part.
October 2021
This company has been great to work with. Brain DiGiacco is always responsive and helpful when we need him. It is nice to receive such excellent customer care from a business.
After over two months and several ignored emails, seeking advice from Michael, who I was referred to at this firm, I have no choice but to cut my losses and go elsewhere for tax preparation advice as an individual. I'm unclear about what in my specific case made me such a low priority, but even trying to engage in a discussion around expected timelines for when he would have time to give me an estimate on my liability was a wasted effort on my part.
This company has been great to work with. Brain DiGiacco is always responsive and helpful when we need him. It is nice to receive such excellent customer care from a business.
A great firm to work with