Customer service is horrible! They don't bother to help you solve an issue in customer service. They act like they don't care! I have had many issues with their service over the years.
April 2021
What use to be great is not anymore!! It use to be scores from yesterday were in the paper the next day, NOW it might be in two days later after you have seen it many times on t.v. or if you have a phone or computer!!what a shame ! I usually handle the sweeps for my club,, now i was emailed"" no more golf sweeps"" at all our clubs? golf is making a comeback!! I emailed Mr Kilian to let him know he was making a big mistake( NOT THAT IT GETS TO HIM) I know everyone likes to see their names in the paper to show friends their success as trivial as it is. I have voiced my displeasure with the papers decision, I immediately got calls from my frustrated members... read full review
November 2020
I called numerous times maybe 6 or 7, talked to a rep who I think was the same person every time . Just to get the paper delivered . we paid for the whole year they havent delivered the paper in 4 months I even did a online chat with no progress of receiving the paper. They told me I will get it the next day and boom nothing . Im walking up there today like Stone cold Steve Austin and getting this resolved
Customer service is horrible! They don't bother to help you solve an issue in customer service. They act like they don't care! I have had many issues with their service over the years.
What use to be great is not anymore!! It use to be scores from yesterday were in the paper the next day, NOW it might be in two days later after you have seen it many times on t.v. or if you have a phone or computer!!what a shame ! I usually handle the sweeps for my club,, now i was emailed"" no more golf sweeps"" at all our clubs? golf is making a comeback!! I emailed Mr Kilian to let him know he was making a big mistake( NOT THAT IT GETS TO HIM) I know everyone likes to see their names in the paper to show friends their success as trivial as it is. I have voiced my displeasure with the papers decision, I immediately got calls from my frustrated members... read full review
I called numerous times maybe 6 or 7, talked to a rep who I think was the same person every time . Just to get the paper delivered . we paid for the whole year they havent delivered the paper in 4 months I even did a online chat with no progress of receiving the paper. They told me I will get it the next day and boom nothing . Im walking up there today like Stone cold Steve Austin and getting this resolved