About John Betlem Heating & Cooling, Inc.
John Betlem Heating & Cooling, Inc. provides reliable and professional HVAC services, including repair, maintenance, and installation, as well as electrical and insulation services, to residents in Rochester, NY, and surrounding areas. The company ensures that customers receive top-notch service with a 100% customer satisfaction guarantee. Their experienced team, including knowledgeable salespeople and skilled technicians, work efficiently and courteously to resolve issues and complete projects promptly. They provide clear explanations of options and benefits, communicate effectively, and leave work sites clean. With decades of trusted service, John Betlem Heating & Cooling, Inc. has built a reputation for expertise, quality products, and exceptional workmanship. The company's technicians, such as Tom and Miles, have been praised for their professionalism, efficiency, and ability to explain complex issues in an understandable way. Customers have also commended the company's consultants, like Mike, for their informative and professional approach in assessing their heating and cooling needs and recommending suitable systems. The entire team has been described as extremely professional and informative, taking care to protect the house during installations and providing thorough instructions on the new systems.
He was very polite. He had to go to the store and he had to have someone open the store. I had to pay them to open the stiore. I didn’t Luke that we had no heat Friday and Saturday.
We had such a positive experience so far with our 1931 house. When Mary Ann and Kali helped me over the phone, it felt like I was talking to friends who had a knack for old homes and the perfect advice for our needs. When Chase came to inspect our home for an energy audit, his knowledge of what was needed made us feel very secure that our house would be in good hands. When more information was needed for our application, Chase made sure that he kept after us to get our documentation in properly. We had such a good experience that we shared the contact number with multiple people, neighbors, and close friends. Thank you John Betlem Heating and Cooling!
Bobby arrived on time and was polite, respectful and professional. He took his time thoroughly explaining his recommendations and didn’t pressure me in any way. He was efficient in servicing my boiler and making the necessary repairs. He went above and beyond to be certain the system was safely operating and that I was satisfied with his service. I would 100% recommend Bobby and John Betlem!