From Excelsior Communities
Excelsior Communities is a property management company based in Rochester, NY. We follow a 50-year family legacy of renovating and upgrading apartment communities in Upstate New York, metropolitan New York City and overseas. We believe our success is a product of staying true to who we were at the onset - to deliver on our purpose of enhancing the lives of our community residents. Our newly renovated rental communities are located throughout the greater Rochester area and offer easy access to dozens of restaurants, bars and breweries, shopping, outdoor recreation, entertainment, schools, medical facilities, and highways. Our communities include beneficial amenities developed with our renters' needs in mind.
Google: 3.1/5 
Facebook: 4/5 
BBB: A+
Just today I went into the rental office on Monroe Avenue to ask a question about parking. The office was very helpful because I did not want to get a ticket parking on the street. However one lady named Vickie stood up and made me appreciate the kindness of her office. Because I was unloading a uhaul truck she went the extra mile. She stepped out the front door and pointed me to another parking lot behind the building. I would definitely recommend anyone using the rental service of EXCELSIOR COMMUNITIES because of the people they hire.
My family and I live in property that was managed by Excelsior for yearsthe office staff were friendly and kind the maintenance team fixed problems as soon as they could, and did a great job, excelsior earns a good review with me, I will give this team credit they deserve. Ami Aaron and Erin always professional always diligent always cared. really miss the interaction. kudos for a job well done :)