Empire Visionworks Pittsford

Empire Visionworks Pittsford is a well-known optical retailer that offers a wide selection of glasses and contact lenses for men, women, and children. They focus on providing a better customer experience, with stores that feature high-quality products from designer and exclusive brands, including Ray-Ban. Customers can also find prescription sunglasses and use hundreds of vision insurance plans. Their eye doctors perform comprehensive eye exams for both adults and children, encouraging regular check-ups to keep eyes healthy. Many customers have praised the friendly and professional staff, especially Jen, who went above and beyond to help a customer find the right frames after breaking her glasses. Customers appreciate the staff's helpfulness, kindness, and honesty when choosing frames, and many feel the optometrists are knowledgeable and accurate in providing prescriptions for glasses and contacts. The store's staff members work hard to ensure a positive experience, even during stressful times, and some customers have mentioned the store's excellent customer service. However, a few have had issues with some employees who seemed unpleasant and lacked communication skills. Despite this, the overall reputation is positive, with many praising the store's friendly service, knowledgeable optometrists, and dedication to helping customers. The store aims to deliver quality products, expert advice, and friendly service for everyone visiting.