Crossroads IT LLC

Crossroads IT LLC, located in Downtown Rochester, is a small business IT and consulting service that offers personalized attention to both home and business technology needs. They provide services such as laptop and desktop repair and upgrades, new and refurbished computer sales, security and anti-virus/malware services, and data recovery and sanitation. Customers have praised Crossroads IT for their affordable solutions, quick and efficient work, and friendly and knowledgeable staff. One customer mentioned that they transferred an SSD and memory from an old computer to a new one for less than half the price of other franchise shops, and provided a quote for repairing the old laptop that was four times less than a competitor. Another customer appreciated their help in building a new gaming PC when they couldn't figure it out, and completing the work on short notice. They were also the first out of five places to mention their name when answering the phone, making the customer feel like they were talking to a person rather than a transactional service. However, the only downside mentioned was the inconvenience of downtown parking. Overall, Crossroads IT LLC is highly recommended for their excellent service, affordability, and personal touch.