I was with the firm for 4 years. Over the years I have been bounced around to a new accountant every year with no information sharing at each transition. I was billed for repetitive conversations to answer the same basic questions to bring them up to speed. They were delayed and non-communicative, resulting in my requesting an extension on my taxes even though I emailed documentation throughout the year and at the start of the new year. I had to resend emails they lost and deal with weekend phone calls from them when I provided multiple windows of time to chat during the week. When my SCorp was formed, and I purchased commercial property, they did not provide any follow-up...read full review
Jun 2023
I was with them for over 4 years and had no issues for the first few years.Two big issues in the past 6months.First: If you need to talk to someone, don't think it will happen. Expect to wait weeks for a call/email back. You can get the front desk to answer, but no one calls you back.Second: I was pawned to a staff accountant who told me at 445pm I needed to sign a form, the form was due at 5pm. When I tried to drop it off (515pm, I don't live next door) they went home and never told me about their upload option for that form until the next morning.Again, I was with them for 4+ years and had no issues until recently. Now its terrible.I am going to a smaller firm, BDR...read full review
May 2023
I was with them for over 4 years and had no issues for the first few years.Two big issues in the past 6months.First: If you need to talk to someone, don't think it will happen. Expect to wait weeks for a call/email back. You can get the front desk to answer, but no one calls you back.Second: I was pawned to a staff accountant who told me at 445pm I needed to sign a form, the form was due at 5pm. When I tried to drop it off (515pm, I don't live next door) they went home and never told me about their upload option for that form until the next morning.Again, I was with them for 4+ years and had no issues until recently. Now its terrible.I am going to a smaller firm, BDR...read full review
I was with the firm for 4 years. Over the years I have been bounced around to a new accountant every year with no information sharing at each transition. I was billed for repetitive conversations to answer the same basic questions to bring them up to speed. They were delayed and non-communicative, resulting in my requesting an extension on my taxes even though I emailed documentation throughout the year and at the start of the new year. I had to resend emails they lost and deal with weekend phone calls from them when I provided multiple windows of time to chat during the week. When my SCorp was formed, and I purchased commercial property, they did not provide any follow-up...read full review
I was with them for over 4 years and had no issues for the first few years.Two big issues in the past 6months.First: If you need to talk to someone, don't think it will happen. Expect to wait weeks for a call/email back. You can get the front desk to answer, but no one calls you back.Second: I was pawned to a staff accountant who told me at 445pm I needed to sign a form, the form was due at 5pm. When I tried to drop it off (515pm, I don't live next door) they went home and never told me about their upload option for that form until the next morning.Again, I was with them for 4+ years and had no issues until recently. Now its terrible.I am going to a smaller firm, BDR...read full review
I was with them for over 4 years and had no issues for the first few years.Two big issues in the past 6months.First: If you need to talk to someone, don't think it will happen. Expect to wait weeks for a call/email back. You can get the front desk to answer, but no one calls you back.Second: I was pawned to a staff accountant who told me at 445pm I needed to sign a form, the form was due at 5pm. When I tried to drop it off (515pm, I don't live next door) they went home and never told me about their upload option for that form until the next morning.Again, I was with them for 4+ years and had no issues until recently. Now its terrible.I am going to a smaller firm, BDR...read full review