About Airquip Heating & Air Conditioning
Airquip Heating & Air Conditioning is a Rochester NY HVAC contractor that specializes in heating and cooling installation and repair. They offer a wide range of HVAC services, including gas and electric furnaces, heat pumps, air conditioners, boilers, water heaters, air cleaners, and humidifiers, for both residential and commercial customers. With roots in Fairport, Airquip is known as Rochester's Heat Pump experts. Customers have been very satisfied with Airquip's services, from the sales process to installation. The Comfort Consultant, Michael Bessette, spent over 90 minutes answering questions, making recommendations, and helping customers choose options that fit their needs. The installation team, including Sean, Nick, Jeff, and Brandon, was professional, friendly, and efficient, completing jobs in one day while leaving the site neat and clean. Customers praised their courteous attitude and the thorough explanation of new equipment and maintenance tips. The company's response time, transparent pricing, and quality workmanship have consistently exceeded customer expectations. Recently, Airquip completed the installation of two new Trane heating and air-conditioning systems. Although the installation took a bit longer than expected, the diligent and professional work of installers Brad and Tyler impressed customers. Their commitment to ensuring a correct installation gave confidence in the quality of the systems and workmanship. Service technician Ricky was friendly, knowledgeable, and efficient, arriving on time, diagnosing the issue, and completing the work quickly. Customers also praised the team for working tirelessly in 93-degree heat for 12 hours during the heat pump replacement. Overall, Airquip’s expertise, reliability, and dedication have kept long-term customers highly satisfied.
Airquip came to install my new furnace and A/C today. Sean, Nick and Jeff did an amazing job. They were professional, explained how to use the new equipment, any maintenance I needed to be aware of, left the sight neat , took away all of the old equipment, and thoroughly went over all the paperwork I needed to sign. A very positive experience. Also a big shout out to Michael Bessette, my Comfort Consultant from Airquip. He spent more than 90 minutes with me, asked and answered many questions, made recommendations as to what my options were and what would fill my needs. I highly recommend Airquip to anyone needing new HVAC equipment or any maintenance and repairs.
I had Kevin as a sales rep and Sean and Nick as the install crew. They, on all accounts were, very professional, personable and efficient. Kevin went through several cooling options and finding discounts that made my new equipment more affordable. The installation crew, Sean and Nick, did a phenomenal job. They were unobtrusive, efficient, thorough and most of all a made this a very pleasant experience. Sean went through the control with me and made sure I understood completely. Nick went over all of the warranty information and made sure to clean up both inside and out. I would highly recommend Airquip, especially in light of my experience with another local HVAC company. It was two completely different experiences. This time, well, I cannot find enough good things to say about Airquip.