Ulta Beauty

Ulta Beauty is a popular beauty retailer in the US, offering a wide range of products from cosmetics to hair care. Customers can choose from over 25,000 products from 500 brands, including high-end brands like CHANEL and drugstore favorites. The store also offers exclusive products from brands such as Kylie Cosmetics and Colourpop. The Conscious Beauty section provides customers with options for products that align with their values, such as vegan, cruelty-free, and sustainable packaging. The Salon at Ulta Beauty offers various services, including hair, skin, and makeup. Customers have praised the exceptional customer service provided by the store's managers and staff. One customer had a mix-up with their salon appointment on a significant day and was impressed with the manager's handling of the situation. Another customer had a positive experience with the staff's helpfulness and knowledge, highlighting the pleasant overall experience. A customer who booked an appointment for makeup services two months in advance had a stressful situation when the appointment couldn't be found. However, the staff member, Maud, went above and beyond by staying late to help the customer and doing a phenomenal job with their makeup. The customer was impressed with Maud's artistry and kindness in a challenging situation. In summary, Ulta Beauty offers a wide range of products, exceptional customer service, and various salon services. Customers have praised the store's helpful staff and management, highlighting their positive experiences.