Reviews for Barn Star Productions
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: ClosedFriday: ClosedSaturday: ClosedSunday: Closed
Ratings
Google: 4.2/5Barn Star Productions
7 Center St, Rhinebeck
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My wife and I have been have been renting booths at Frank Gaglio's shows for 3 years now. We made a $750 payment in February of 2020 for a future booth rental and when the pandemic hit all future Barnstar shows were tabled. When we called Frank to request a refund in early July, he was nasty and rude to my wife. In the phone conversation, Frank stated that he had to keep $200 of the $750 payment and would refund the difference. When my wife challenged this assertion by Frank, saying that he was unable to provide any service for the $200, Frank stated "How else can I stay in business?". This level of disconnect from his fellow man (or woman) tells me that Frank Gaglio does not have what it takes for me to EVER use the services that he offers again. We encourage all others who have received this treatment from Frank Gaglio during the worst health crisis of our lives to share their experiences.
My wife and I have been have been doing Frank Gaglio's shows for 3 years now. We made a $750 payment in February of 2020 and when the pandemic hit all future Barnstar shows were tabled. When we called Frank to request a refund in early July, he was nasty and rude to my wife. In the phone conversation, Frank stated that he had to keep $200 of the $750 payment and would refund the difference. When my wife challenged this assertion by Frank, saying that he was unable to provide any service for the $200, Frank stated "How else can I stay in business?". This level of disconnect from his fellow man (or woman) tells me that Frank Gaglio does not have what it takes for me to EVER use the services that he offers. We encourage all others who have received this treatment from Frank Gaglio during the worst health crisis of our lives to share their experiences.
I signed up for two antique shows for the spring of 2020 with Barn Star Productions. One at Lyndhurst in Tarrytown, NY and the second in Rhinebeck, NY at the fairgrounds. The April Lyndhurst show was canceled and I was reimbursed for the full amount, deposit included. The show in Rhinebeck was postponed then canceled, understandably due to the pandemic, but I was not fully reimbursed like in the case of the first cancellation of the Lyndhurst show. I emailed the director and asked for a full refund. They send me back a partial refund and kept $300. They said the deposit was non-refundable. I asked, why are you stealing my money? The response was we are allowed to keep $300 even if the show was canceled. I said I would take action and they responded by banning me from further shows, as I tried to forward the $300 as an advance for the next show. Beware of this company! Pay for your booth when you are actually in your booth! No wonder no-one pays their deposit... and waits until the last minute to pay in full. This is fraud!